Refund policy

We at Ethio Amazon are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your online purchase, you may return the item within 30 days of the delivery date. All returned items must be in their original condition, unused, and in the original packaging, with all tags and labels attached. This policy helps us maintain high product quality standards for all our customers. We reserve the right to refuse a return if the item shows signs of wear or damage or has missing components. Please note that customers are responsible for covering the return shipping fee. To initiate a return, contact our customer service team with your order details, and we will provide instructions for the return process. We recommend using a trackable shipping service or purchasing shipping insurance, as we are not responsible for items lost during return transit. Once we receive your item and verify its condition, we will process your refund to the original payment method within 7-10 business days.
Thank you for being our business partner and loyal customer
Ethio Amazon Management and Marketing team